Skip to content

A recent update to Java (Java 9) is not compatible with the version of Banner used at Dartmouth. If your Java is automatically updated, you will not be able to use Banner forms without problems.

Use the following steps to turn off automatic updates to Java.


  1. Go to System Preferences (click Apple - System Preferences). 
  2. In System Preferences, click on the Java icon in the bottom row. Another window will appear.
  3. When the Java control panel appears, click on the Update tab.
  4. Uncheck the box labeled "Check for Updates Automatically". A warning message will appear.
  5. Click on the "Do Not Check" button and login window will appear.
  6. Enter the password for your computer and click "Add Helper" and you're all set.

To prevent the spread of the ransomware that is currently spreading across
Europe, ITS is asking that everyone at Dartmouth whose computer is running
Windows (either on a Dell, HP, Lenovo, etc., or on a Macintosh as a secondary
operating system) run "Windows Update" immediately. In March of 2017,
Microsoft updated the Windows operating system to prevent this malware so we
need to make sure that all Windows systems are running at least that latest
If everyone at Dartmouth who runs Windows as their operating system has the
latest updates, Dartmouth will be protected from the spread of this virus.
Windows 10 Users: To update your operating system, type "check for updates"
in the Search box of your desktop, press Enter then click "Check for
updates" in the window that appears. Restart your computer if any updates
were installed.
Windows 7 Users: To update your operating system, click "Start" then in the
Search box, type "windows updates" then click "Check for updates" from
the list of items that appears. If any important updates are displayed, click
the link to install them.  Restart your computer if any updates were installed.
If you have questions about this, do not hesitate to contact your
department's IT support office, or call 603-646-2999.

With the new server update, the CrashPlan application has pushed new updates to all its clients. If you're using CrashPlan, you should restart your computer if you haven't done so for a few days.

You can also verify that your CrashPlan client is up to date on a Mac by looking at the in you Applications folder. The file should have a modified date of May 3, 2017 or later. If you highlight the file and choose File - Get Info, you should see the version given as 4.8.2 or later.

On a Windows machine you can verify the version by...