All requests for Personnel Support and Granite assistance should be submitted through this page. You will be redirected to the Dartmouth Research Services Portal which will instigate a ticket for you to provide specific details for your request to submit for review and response.

This also helps to avoid any oversight of requests for assistance and ensures the best qualified person is assigned to assist you.

Please know we strive to respond to all inquiries within 48 hours.

Personnel Management (PM) / Server Access (SA) Inquiry

Submit questions and requests for adding, removing, and updating Granite users.

IT / Granite Inquiry

Active Granite users can submit questions and requests for support about IT issues related to working in Granite. Note the button creates a draft email, which automatically submits a ticket.