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This automated, continuous, data recovery, and backup service for desktop and laptop devices is now available for all active A&S faculty.  CrashPlan works where you are. Your files are automatically saved and securely stored in the cloud, so you never have to worry about losing your work. Dartmouth Information Technology Services offers this service free of charge to all active A&S faculty as part of the “Towards a Secure Dartmouth” initiative.

“Why wouldn't you want to do this?" and "The setup is so easy!" are just two of the comments that Academic Technology Consultant Barbara Mellert has heard from faculty she has worked with to install CrashPlan. As an added benefit, Barbara notes that faculty like the email reports that have been generated to keep them on top of things.

It happens.  Devices break or get lost – or stolen – or you accidentally delete a file. CrashPlan secure data backup ensures that your files are always protected against computer loss or hardware failure. It creates a strong layer of protection for your intellectual and scholarly work. Using CrashPlan is completely voluntary, but strongly recommended!

CrashPlan is secure. All of your data are encrypted.  The service is approved by Dartmouth’s IT security team for the transfer and storage of all data classification levels.

Want to get CrashPlan installed on your Dartmouth-owned computer? Your Academic Technology Consultant (ATC) will install CrashPlan on up to four of your Dartmouth-owned desktop/laptop devices.  Email to request installation.

For more information:


Academic Technology Consultants

CrashPlan support

Questions?  Email

Starting July 13, an important change will come to all of Dartmouth’s web-based systems, including Canvas: any system using Dartmouth's WebAuthentication (WebAuth) system for access will require answering one of the security questions you set when you “claimed” your account, in addition to entering your NetID and password as part of the login process. The security question prompt will appear only if you attempt to log in from a new browser, new computer or device, or new IP location. This means that, past the July 13 switch-over, you should get prompted for a security question only occasionally.

What security questions???? If this is your immediate reaction, i.e. if you do not remember your security questions and/or the answers you chose for them, you will need to contact your academic technology consultant, or the help desk, at or 646-2999, in order to reset them. You cannot reset your security questions on a self-serve basis. The help desk will have extended phone coverage in the weeks following this change. You should also feel free to contact your academic technology consultant or the help desk between now and July 13, if you would like to reset your security questions now, and as it were, pre-emptively.

This change is part of the larger “Towards a Secure Dartmouth” initiative by Dartmouth Information Technology Services (ITS) to improve the security of Dartmouth data, Dartmouth systems and Dartmouth technology users. Recent high-profile security breaches at companies such as Anthem underline the importance of such an initiative. A summary of this security initiative is posted on the ITS website:

Changes are coming… as part of our ongoing commitment to protecting your data and identity within the Dartmouth Community, Information Technology Services (ITS) will make several changes in the coming months to improve the security of data and systems for Dartmouth users. These changes will include new service offerings, and improvements in usability. Highlights:

  • A new and improved VPN service
  • Enhanced authentication for web applications (such as Canvas)
  • New: secure data backup for faculty
  • New: secure data storage and file sharing

Watch for detailed communications and updates, as we roll out these changes and new services.

For more details visit:

Questions? E-mail