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Frequently Asked Questions

Please note: you can find a lot of answers at the Edublogs Help site. Edublogs and CampusPress are both part of the company that provides the hosting for Dartmouth WordPress.

Although you might think it is the Add New button under the Users menu item, you should instead use the Blog & User Creator a bit lower down on the menu. It looks like this:

Add User screenshot 1

Click on the plus sign in the middle, and you should see this:

Add User screenshot 2

If you are not sure if the user is new or existing, just leave the New User option selected, and press the blue Create Users button. If you get an error message, change the selection at the top to Existing User. Please note that you can add multiple users by pressing on the plus sign again.


In certain cases, this email is generated after the first time you login. It can happen if there is any difference in case between the email we used to add you to the system, and your official email address. For example, we may have used an ending with EDU, but officially you email ends in Edu. In such cases, WordPress considers that the email is "different" and sends out the email. We apologize for this inconvenience, and promise that it will only happen once.
Note: as of August 2018, this should no longer occur.

Go to "Edit my profile" (found under "Howdy, [username]" in the upper right corner). On your profile page, supply your first name, last name, and the format you would like under "Display name publicly as."

The easiest way is to login to your site, and active the plugin called "Completely Disable Comments"

screenshot showing Disable Comments plugin

Once this plugin is active, you will see a new Disable Comments menu item under Settings.

screenshot for Disable Comments setting

Select the top option or check off the desired area to disable, and click Save Changes.

The most important step is to make sure your site can be crawled. To do this, go to your site's Dashboard, and then go to: Settings > Privacy (in the left column). For Site Visibility, make sure you have the "Allow search engines to index this site" option set.

WordPress encourages site authors to structure their content in ways that it can more easily be found by search engines. If your page is long, a good practice is to break the text in your page into more bite-sized chunks with headings (use the "Heading 1", "Heading 2" etc. options in the dropdown menu in the page editor).

It's also a good idea to structure your site architecture in an intuitive fashion. Pages can be nested under a "parent" page in a hierarchical manner. This allows you to group like topics together. In addition to increasing the usability of the site, this might also help search engines crawl your site -- especially if you use a theme or set up your menus so that subsections each have their own navigation as well.

It is also good practice to only keep current, useful information on your site. Don't treat your website as an archive for old syllabi, outdated course descriptions and documents.

Also keep in mind that it does take a little while for Google to find and crawl your site, especially if the site isn't linked from other sites already. So, if you've followed the steps above and your site does not show up in search engine results immediately, be patient!

You are unable to install plugins other than those provided. However, we do consider requests for additional plugins. If you would like to request an additional plugin, please email We review our plugin and theme offerings regularly. You can view the current list of the plugin offerings here.

To set up Google Analytics on your site, go to Settings > Google Analytics. Enter the Site Tracking Code provided by Google (something like UA-123456789-01), and save your changes.

If you want to see statistics from within your site, you can also login to your Google account, and get an access code that way.

In order to improve performance, our website content is cached with a CDN (Content Delivery Network). Some ad-blockers may block such content because it is coming from a domain that is different from If you notice this issue, you should edit the ad-blocker settings to whitelist the following:


You can find instructions in Prezi support. Basically, you will use some "iframe" code provided by Prezi, and then adjust your link so that it has "/embed" on the end.

Menu screenshotThis type of menu item is sometimes used at the top of a drop-down menu. To add such an item to an existing menu, open the menu in Appearance / Menus. In the item types menu, select Custom Links as the item type. For the URL, use #. For the Link Text, enter what you want to see in the menu. Click Add To Menu, and then move the item to the desired location.

As the last step, don't forget to click the Save Menu button (found at the bottom right).

Please note that at this point, the new item will be clickable (like a link). If you don't want this, simply go back to the menu item, and erase the "#" from the URL box of the menu item. It will still work as a place holder just fine.

First, you will need to activate the Embed Any Document plugin. To do this, go to Plugins on the administrative menu. Scroll down the list until you find the plugin, then click on the Activate button. You will find additional instructions on displaying a document on the Edublogs support site.

Please note that this feature will only work with sites that are public. If your site is private, or restricted to Dartmouth only, you will need to use good old links.

If you would like to collect payments, such as online registration, or donations, please contact Dartmouth Finance at this Merchant Services Policy link. They can help you with these online payment gateways: JPMorgan Chase, Authorize.Net, and PayPal. There is an application form to be completed.