General Resources
Department of Safety and Security
Guarini School of Graduate and Advanced Studies
Graduate Students and Postdocs
Community Standards & Accountability
Confidential Resources
Faculty/Employee Assistance Program (FEAP)
Dick’s House: Health Services: counseling@dartmouth.edu
WISE 24-Hour Crisis Hotline (866) 348-9473
Anonymous Reporting
Dartmouth Ethics and Compliance Hotline
Safety and Security anonymous reporting form
Authorship
Authorship Guidelines Dartmouth Cancer Center
Rashid, Naim. “Let’s Talk About Authorship” www.science.org. 29 September 2022, from Science, Vol. 377, Issue 6614.
Continue Reading on Science.org
Books
The Agenda Mover: When Your Good Idea Is Not Enough. Samuel B Bacharach. Cornell University Press, 2018.
The Art of Decision Making: How We Move from Indecision to Smart Choices. Joeph Bikart. Watkins, 2019.
Bully Free at Work: what you can do to stop workplace bullying now. Valerie Cade. The Performance Curve International Corp., 2011.
The Bully’s Trap Paperback. Andrew Faas. Tate Publishing, 2015.
Conflict Management: A Communications Skills Approach. Borisoff, D. and D. Victor, 2nd. Edition, Pearson, 1997.
Culture Shock: An unstoppable force has changed how we work and live. Gallup’s solution to the biggest leadership issue of our time. Jim Clifton and Jim Harter. Gallup Press, 2023*
The Comfort Crisis. Michael Easter, Rodale Books, 2021.
Difficult Conversations: How to Discuss What Matters Most. Douglas Stone, Bruce Patton and Sheila Heen, 10th Anniversary Edition. Penguin Books, 2010.
Dignity – It’s Essential Role in Resolving Conflict. Donna Hicks, PhD. and Desmond Tutu. Yale University Press, 2011.
Effective Apology: Mending Fences, Building Bridges, and Restoring Trust. John Kador. Berrett-Koehler, 2009.
The Eight Essential Steps to Conflict Resolution: Preserving Relationships at Work, at Home, and in the Community. Weeks, D., Tarcher Perigee. 1994.
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Amy C. Edmondson, John Wiley & Sons, Inc., 2019.
The First-Time Manager. Lauren Belker, Jim McCormick and Gary Topchik. Harper Collins, 2021.
Getting Along: How to Work with Anyone (Even Difficult People). Amy Gallo. Harvard Business Review Press, 2022.
Getting to Yes: Negotiating Agreement Without Giving In. Fisher, R., W. Ury, and B. Patton; 3rd Edition Penguin Books, 2011.
How to Keep People from Pushing Your Buttons. Albert Ellis, Artuhur Lange, Kristene Doyle. Kensington, 2016.
Humble Inquiry: The Gentle Art of Asking Instead of Telling. Schein, Edgar H., San Francisco: Berrett-Koehler, 2014. Print.
It’s All Your Fault at Work!: Managing Narcissists and Other High-Conflict People. Bill Eddy and L. Georgi DiStefano, Unhooked Books, 2015.
Leading with dignity: how to create a culture that brings out the best in people. Donna Hicks, PhD. Yale University Press, 2018.
Radical Collaboration, 2nd Edition – Five Essential Skills to Overcome Defensiveness and Build Successful Relationships. James W Tamm, Ronald J Luyet. HarperCollins, 2019.
*expected May 30, 2023
Videos
Clair Canfield. TEDxUSU
For many, conflict is considered a negative experience and an indication that something has gone wrong. When viewed from that perspective it frequently creates interactions that leave us feeling frustrated and unsatisfied. In this talk, Clair identifies some of the ways we get stuck in the trap of justification and also provides hope for a new way of approaching conflict. This different approach unlocks the possibilities of conflict and empowers us to create the change we want in the world around us, in our relationships, places of work, communities, and most of all within ourselves.
Dorothy Walker. TED Institute
Anybody can help resolve a conflict, says project manager Dorothy Walker. With three simple steps, she shares how you can use positive energy to solve conflicts between friends, coworkers, strangers, kids and beyond. About the TED Institute: We know that innovative ideas and fresh approaches to challenging problems can be discovered inside visionary companies around the world. The TED Institute helps surface and share these insights. Every year, TED works with a group of select companies and foundations to identify internal ideators, inventors, connectors, and creators. Drawing on the same rigorous regimen that has prepared speakers for the TED main stage, TED Institute works closely with each partner, overseeing curation and providing intensive one-on-one talk development to sharpen and fine tune ideas.
Dignity: The Essential Role it Plays in Resolving Conflict
Emory IDN
A conversation with Donna Hicks, Author of Dignity: The Essential Role is Plays in Resolving Conflict Facilitated by Itonde Kakoma, Assistant Director, Conflict Resoltion Program Co-Sponsored by The Carter Center, Emory Initiative in religion, Conflict and Peacebuilding
How to Deal with Difficult People
Jay Johnson. TEDxLivoniaCCLibrary
From co-workers and colleagues to friends and family, we are faced with challenging relationships daily. Unfortunately, we often go about managing them the wrong way. Only by elevating our understanding of behavior and acting through an internalized approach will we be able to master the conflicts created by dealing with difficult people. Jay Johnson is a trainer specializing in communication and leadership development. Using a unique perspective of behavioral intelligence, Jay empowers people and organizations across the globe stretching from Main Street to Wall Street. Jay is a designated Master Trainer through the Association for Talent Development (ATD). He is a two-time Excellence in Training Award recipient from the National Association of Professional Communication Consultants and in 2017 he was named “Top Trainer” by the ATD Detroit Chapter. Jay has a devotion to teaching and learning, and is passionate about inspiring people to reach peak performance in work and in life. This talk was given at a TEDx event using the TED conference format but independently organized by a local community.
Isabelle Mercier. TEDxStanleyPark
95% of North Americans either go to bed or wake up worrying about something. Yet, worrying is the #1 killer of creativity, performance and dreams. When revolutionary brand strategist Isabelle Mercier-Turcotte discovered “What we tolerate we worry about,” she realized a little structure brings a lot of inner flexibility and freedom. The result is her simple yet powerful model to help you instantly decrease worry and increase peace of mind. Isabelle Mercier – isabelle@leapzonestrategies.com – is a ‘no-nonsense’ dynamo born to catapult passionate entrepreneurs to build infectious and impactful brands, businesses and lives.
Why we choke under pressure – and how to avoid it
Sian Leah Beilock
When the pressure is on, why do we sometimes fail to live up to our potential? Cognitive scientist and Barnard College president Sian Leah Beilock reveals what happens in your brain and body when you choke in stressful situations, sharing psychological tools that can help you perform at your best when it matters most.