On February 15, 2014 RefWorks will make improvements to its internal systems to accommodate a growing number of users and reduce the need for future downtime.
An eight hour (8) maintenance window is needed to perform these enhancements, lasting from 3:00 UTC through 11:00 UTC.
During this time period RefWorks users can expect sporadic availability, including short periods of complete downtime. We anticipate that access issues and possible functionality problems will last anywhere from 3 to 15 minutes. If you experience issues with RefWorks during this maintenance window we recommend that you close your browser session, and return to RefWorks at a later time.
See below for a more complete list of times and time zones.
- Eastern Time: Saturday, February 15 at 10:00 PM for eight (8) hours
ProQuest RefWorks welcomes customer feedback. Please email your comments to refworks.support@proquest.com or visit www.proquest.com/go/suggestions.