Dartmouth is changing the VPN application from Big-IP Edge Client (F5) to Palo Alto’s GlobalProtect VPN. GlobalProtect will require Duo’s Two-Factor Authentication (2FA). Beginning on April 15, 2019, the Big-IP Edge Client will no longer work for connecting to Dartmouth systems.
Install GlobalProtect VPN:
https://services.dartmouth.edu/TDClient/KB/ArticleDet?ID=64660
More info about Two-Factor Authentication:
https://services.dartmouth.edu/TDClient/KB/ArticleDet?ID=73328
Troubleshoot GlobalProtect VPN for Mac:
https://services.dartmouth.edu/TDClient/KB/ArticleDet?ID=73746
